Privacy Policy MPG88 — Member Data Protection & Privacy

1Introduction and Scope of the Privacy Policy

MPG88 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy transparently explains how we collect, use, disclose and protect your personal information when you register, log in or use any part of the MPG88 platform — including our official website, mobile app and all communication channels.

This document applies to all registered members, website visitors, and any individual who interacts with the MPG88 platform in any capacity. By using MPG88's services, you consent to the data collection and usage practices described in this Privacy Policy.

MPG88 is committed to complying with all applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). We regularly review and update our privacy practices to ensure full compliance with current standards.

2Types of Personal Data We Collect

MPG88 only collects personal data necessary to provide our members with a safe, efficient and high-quality service. The following are the categories of information we collect:

We may also collect information when you participate in promotions, surveys, or other activities on the MPG88 platform. All data collection is conducted transparently and you will be informed of the purpose at the time of collection.

3How We Use Your Personal Data

MPG88 uses collected personal data solely for legitimate purposes directly related to the delivery of our services. The following are the primary purposes for which your data is used:

• Account Management: Creating and managing your account, processing registration and verifying your identity through the established KYC process.
• Transaction Processing: Processing deposits, withdrawals and all financial transactions securely and accurately in accordance with your chosen payment method.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorised access and any suspicious activity on the platform.
• Legal Compliance: Meeting legal, regulatory and applicable authority obligations, including anti-money laundering (AML) requirements.
• Service Improvement: Analysing platform usage patterns to improve the user experience, introduce new features and optimise platform performance.
• Customer Support: Handling your enquiries, complaints and support requests efficiently and effectively.
• Marketing Communications: Sending information about promotions, exclusive offers and platform updates — subject to your subscription preferences.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may need assistance and providing appropriate support.

4Data Sharing and Disclosure

MPG88 does not sell, rent or transfer your personal data to third parties for their own marketing or commercial purposes. However, in certain circumstances, we may need to share your information with the following parties:

• Trusted Service Providers: Technical partners, payment service providers, identity verification companies and cloud service providers that help us operate the platform — all bound by strict confidentiality agreements.
• Game Providers: Third-party gaming platforms that provide game content on MPG88 may receive the minimum technical data required to operate your gaming session.
• Regulatory Bodies and Law Enforcement: Where required by law, court order, or direction from a lawful regulatory authority, we will disclose the necessary information.
• Business Transfer: In the event of a merger, acquisition, or sale of assets involving mpg88, user data may be transferred as part of that transaction, subject to notification to members.

5Data Storage and Security Measures

MPG88 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

• End-to-End Encryption: All sensitive data, including financial information and passwords, is encrypted using 256-bit SSL/TLS encryption protocols during transmission and storage.
• Secure Servers: Data is stored in premium data centers with strict physical access controls, 24/7 security monitoring, and automated backup systems.
• Two-Factor Authentication: The MPG88 platform supports two-factor authentication (2FA) to provide an additional layer of protection for your account.
• Regular Security Audits: We conduct regular penetration testing and security audits by independent experts to identify and address any vulnerabilities.

Data Retention Period: MPG88 retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, we will retain certain records for a period stipulated by applicable law — typically between five and seven years — for legal compliance purposes and to resolve any disputes that may arise.

6Your Rights Regarding Personal Data

Under the Malaysia Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding your personal data that we hold:

To exercise any of the above rights, please contact the mpg88 customer support team via live chat on the platform. We will process your request within 30 business days of receipt.

7Cookie Usage Policy

MPG88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: These cookies are required for core platform functions, such as login session management and security. They cannot be disabled.
• Performance Cookies: Helping us understand how visitors use the platform by collecting anonymised statistical data for continuous improvement.
• Functional Cookies: Saving your preferences such as language, display settings and other customisations to personalise your experience.
• Analytics Cookies: Enabling us to analyse platform traffic and usage patterns to make better decisions regarding new feature development.

8Links to Third-Party Websites

The MPG88 platform may contain links or integrations with third-party services such as payment providers and gaming platforms. This Privacy Policy applies solely to the MPG88 platform.

When you leave the MPG88 platform and access third-party websites or services, we are not responsible for their privacy practices or content. We recommend reading the privacy policy of each third-party website you visit to understand how they handle your data.

9Amendments to This Privacy Policy

MPG88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any material amendments will be accompanied by an updated revision date at the top of this document.

For significant amendments, we will notify members via in-platform notifications or their registered email. Continued use of the MPG88 platform after amendments are published constitutes your acceptance of the revised terms. We recommend reviewing this Privacy Policy periodically to stay informed.

10How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how MPG88 handles your personal data, please contact our team through the following channels:

• Live Chat: Available on the mpg88 platform 24 hours a day, 7 days a week for immediate response.
• Support Email: [email protected] — for privacy and personal data enquiries.
• FAQ Page: Visit our FAQ page for answers to common questions about privacy and account security.

We are committed to responding to all privacy-related inquiries within two business days. For more complex requests such as data access or deletion, we will keep you informed of progress within the specified timeframe.